Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your kheloyaar360 account, from how we handle deposits via UPI, Paytm and PhonePe to how…

Account eligibility applies where local law permitsUPI, Paytm, PhonePe payments coveredWithdrawal and dispute rules included
kheloyaar360 Terms and Conditions That Govern Your Account
REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause is unclear or you believe a term has been applied incorrectly to your account, our support team is here to help.

Live Chat Open the chat widget from any page on kheloyaar360.asia to speak with an agent about a specific clause, an account restriction, or a transaction you want clarified.
Email Support Write to our support address for formal queries about these terms; we aim to respond within 24 hours and keep a written record of every exchange for your reference.
In-App Messaging Use the message icon inside your account to raise a terms-related query directly; replies appear in the same thread so the full conversation stays in one place.
HOW WE UPHOLD THESE TERMS

Data, Security and Your Account Rights Under These Terms

kheloyaar360 applies the policies below to every active account, and we review them at least once per quarter to keep them current with applicable regulations.

Data Handling

We collect only the information needed to run your account and process payments. We do not sell your personal data to third parties, and we retain it only for as long as the terms or applicable law require.

Cookie Policy

Cookies on kheloyaar360.asia keep your session active and remember your language preference. You can adjust cookie settings in your browser at any time without losing your account access.

Account Security

Two-factor authentication is available for every account. We strongly recommend enabling it; any withdrawal request triggers an identity check before funds leave your balance.

Data Retention

Account records, including transaction history, are kept for the period required by the applicable financial regulations in your jurisdiction. You may request a full export at any time through the account settings page.

Your Right to Correct or Close

You may request a correction to any personal detail we hold, or ask us to close your account entirely. Both requests are handled within five business days of receipt by our support team.

Policy Update Notices

When we update these terms, we post a notice on your account dashboard and send an email to your registered address at least seven days before the new version takes effect.

Answers to Common Questions About These Terms

The questions below cover what our terms mean in practice for your account — how changes are communicated, how disputes are handled, and what your rights are at every step. If your question is not here, our support team can walk you through the relevant clause.

We post an update notice on your account dashboard and send an email to your registered address at least seven days before the revised terms take effect. You can always view the current version on this page.

Access and eligibility depend on local law in your state. Where local law permits, all clauses apply equally. Where certain activities are restricted by state law, those restrictions take precedence over anything in these terms.

Contact our support team via live chat or email, quoting your account ID and the clause you believe was misapplied. We will review the matter and respond in writing within 48 hours.

Yes. Submit a data export request through your account settings page or by emailing support. We fulfil these requests within five business days and send the file to your registered email address.

Raise the dispute within 30 days of the transaction by contacting support with your payment reference number. We liaise with the relevant payment network — UPI, PhonePe, or Paytm — and update you once their investigation concludes.

We may suspend or close an account if we detect a material breach of these terms, such as fraudulent activity. In non-emergency cases we provide prior notice and an opportunity for you to respond before any action is finalised.

Any verified balance remaining at closure is returned to you via the same payment method you last used — UPI, Paytm or PhonePe — subject to identity verification. We process the return within ten business days of the closure date.